Water Damage Restoration services in Rochester, NY

Trusted Water Damage Restoration Services in Rochester, NY

Expert restoration solutions for homes and businesses across Rochester, NY. IICRC certified, insured, and ready 24/7.

Licensed & Insured 4.8-Star Rated 24/7 Emergency Service Serving Rochester
8,698+ Projects Completed
9,601+ Happy Customers
17,572+ 5-Star Reviews
5+ Years Experience

Our Restoration Services in Rochester

From emergency water extraction to complete mold remediation, we handle every restoration need for homes and businesses in Rochester, NY.

Water Damage Restoration

Complete water damage restoration including extraction, structural drying, and full property repair. We respond fast to minimize damage and restore your home to pre-loss condition using IICRC-certified methods.

Drying & Dehumidification

Advanced dehumidification systems paired with strategic air movement to dry your property thoroughly. We use data-driven monitoring to track moisture levels and ensure every area reaches safe drying targets.

Burst Pipe Cleanup

Fast response to burst pipe water damage. We extract standing water, deploy commercial drying equipment, and restore affected walls, floors, and ceilings — coordinating with your plumber for a seamless recovery.

Water Damage Assessment

Detailed water damage evaluation using advanced diagnostic tools. We map moisture migration patterns, assess structural integrity, classify water categories, and provide transparent cost estimates for restoration.

Leak Detection & Repair

Professional leak detection and repair using state-of-the-art technology. Our technicians locate concealed water sources with precision, then repair the cause to prevent further damage to your property.

Odor Removal & Deodorization

Advanced deodorization services that eliminate stubborn odors from water damage, smoke, sewage, and mold. Our multi-step process targets odor-causing bacteria and compounds for lasting freshness.

Flood Damage Cleanup

Comprehensive flood damage cleanup for homes affected by storms, rising water, and flash flooding. We remove standing water, sanitize contaminated surfaces, and restore damaged structures safely and thoroughly.

Sewage Cleanup & Sanitation

Complete sewage damage restoration including extraction, decontamination, and antimicrobial treatment. We handle the most hazardous water damage situations with certified technicians and proper biohazard protocols.

Water Extraction & Removal

Rapid water extraction using truck-mounted pumps and commercial extractors to remove standing water fast. We deploy within hours to prevent secondary damage like mold growth and structural deterioration.

Commercial Water Damage Restoration

Professional commercial restoration services designed to get your business back up and running fast. Our crews handle large-scale water extraction, structural drying, and facility restoration around your schedule.

Basement Flood Cleanup

Fast basement flood cleanup including water extraction, content removal, structural drying, and sanitization. We handle sump pump failures, foundation leaks, and stormwater intrusion with commercial-grade equipment.

Mold Remediation & Removal

Complete mold remediation services from inspection through clearance testing. We use industry-standard containment protocols, antimicrobial agents, and air scrubbing to eliminate mold and protect your health.

Water Mitigation Services

Comprehensive water mitigation using proven protocols to halt damage quickly. We address the water source, extract standing water, begin structural drying, and prevent mold growth — all within hours of your call.

Structural Drying

Industrial-strength structural drying with continuous moisture mapping and equipment adjustment. We target trapped moisture in wall cavities, subfloors, and structural framing to prevent long-term damage.

Contents Cleaning & Restoration

Salvage and restore water-damaged personal property including furniture, clothing, photos, and electronics. Our contents restoration team uses advanced cleaning methods to recover items you thought were lost.

Mold Inspection & Testing

Professional mold testing and inspection services that go beyond surface-level checks. We collect air and surface samples, analyze moisture patterns, and deliver detailed reports with clear next steps.

Fire & Smoke Damage Restoration

Complete fire and smoke damage restoration including soot removal, odor elimination, structural cleaning, and full rebuild. We address smoke penetration in walls, HVAC systems, and hidden spaces.

Crawl Space Restoration

Professional crawl space restoration including water removal, mold remediation, insulation replacement, and vapor barrier installation. We eliminate moisture problems that threaten your home structural integrity.

Emergency Water Damage Services

Round-the-clock emergency water damage services with rapid deployment of trained technicians and commercial-grade equipment. We stop the water, secure your property, and begin restoration immediately.

Storm Damage Restoration

Full-service storm damage restoration including emergency board-up, water removal, structural drying, and complete rebuild. We coordinate with your insurance and manage every phase of the recovery.

Professional Restoration Specialists in Rochester, NY

In a market as competitive as Rochester, NY, trust is everything. Mystic Relief & Construction has earned the loyalty of thousands of homeowners and property managers across the Rochester metro by delivering consistent quality, transparent pricing, and rapid emergency response on every project.

Our growth in the Rochester area has been built entirely on referrals and repeat customers. That kind of organic reputation does not happen by accident — it happens when you treat every restoration like your own home and every customer like a neighbor. Call (833) 331-3040 and discover why Rochester trusts Mystic Relief & Construction.

Technician setting up drying equipment for water damage in Rochester

Why Rochester Property Owners Choose Mystic Relief & Construction

Expertise, integrity, and rapid response — the Mystic Relief & Construction difference for Rochester property owners.

Complete Property Restoration

From emergency water extraction through final reconstruction, we handle the entire restoration process under one roof. No juggling multiple contractors — one team, one point of contact.

Fast Response Time

Most emergency calls are answered live and our crews arrive on-site within 60 minutes. Every hour of delay increases damage and cost, so speed is built into everything we do.

Advanced Moisture Detection

We use thermal imaging cameras, pin and pinless moisture meters, and hygrometers to find water hidden behind walls, under floors, and in ceilings — ensuring nothing is missed.

IICRC Certified Technicians

Our restoration crews hold IICRC certifications in water damage restoration, mold remediation, and structural drying. Your property is in the hands of trained, credentialed professionals.

Certified Mold Remediation

When mold is present, our IICRC-certified crews follow strict containment and removal protocols. We eliminate the mold, treat the source, and verify clearance with post-remediation testing.

Frequently Asked Questions

Common questions about water damage restoration in Rochester, NY.

Do you handle both residential and commercial water damage in Rochester?

Yes. Our Rochester, NY teams are equipped for projects of any scale — from single-room residential water damage to multi-story commercial buildings. We carry commercial-grade extraction equipment, industrial dehumidifiers, and enough air movers to handle large-scale losses. Our commercial clients include property managers, HOAs, and business owners throughout New York.

What is the difference between Category 1, 2, and 3 water damage in Rochester?

Category 1 is clean water from sources like broken supply lines. Category 2 is gray water from appliances or sump pump failures that may contain contaminants. Category 3 is black water from sewage backups or outdoor flooding and poses serious health risks. Each category requires different safety protocols and restoration methods. Our Rochester technicians assess the water category on arrival and follow IICRC S500 standards accordingly.

How much does water damage restoration cost in Rochester, NY?

Water damage restoration costs in Rochester typically range from $1,200 to $5,000 for standard residential projects and $5,000 to $15,000 or more for extensive damage. Factors include the category of water (clean, gray, or black), the affected area, materials damaged, and whether mold remediation is needed. We provide free on-site assessments with detailed, written estimates before any work begins.

How long does the water damage restoration process take in Rochester?

Most residential water damage restoration projects in Rochester, NY take 3 to 7 days for the drying phase alone, depending on the extent of saturation and the materials affected. Full restoration including structural repairs may take 2 to 4 weeks. Our crews use commercial-grade LGR dehumidifiers and air movers to accelerate drying while monitoring moisture levels daily.

How quickly can you respond to a water emergency in Rochester?

We provide 24/7 emergency water damage response throughout Rochester and surrounding New York communities. Our crews typically arrive on-site within 60 minutes of your call. Rapid response is critical because mold can begin growing within 24 to 48 hours of water exposure, and structural damage worsens with every hour of saturation.

What should I do first when I discover water damage in my Rochester home?

First, stop the water source if you can safely do so — shut off the main water valve or the appliance causing the leak. Then call a certified restoration company immediately. In Rochester, NY, our team responds within 60 minutes to begin water extraction and prevent secondary damage like mold growth. Do not use household vacuums on standing water and avoid walking on wet carpet when possible.

What Our Customers Say

Our reputation is built on results. Here is what our customers say.

★★★★★

"We hired Shane at Mystic Relief and Construction to complete renovation on our rental property. He sent his team out the next day to fix a few windows and replace the deck. We will be using Mystic Relief Solutions for all of our rentals."

— Ashley Sno
★★★★★

"Great company to hire for mitigation after water damage."

— Brandon Milton
★★★★★

"They are so reliable."

— Kofi Lightfoot

Nearby Cities We Serve

We also provide water damage restoration services in these neighboring communities.

Find Us in Rochester

Need Water Damage Restoration in Rochester, NY?

Get a free damage assessment and restoration estimate from our New York team. 24/7 emergency response.

(833) 331-3040 — Free Estimate