Professional basement flood cleanup services for homes and businesses in Rochester and surrounding New York communities.
Basement floods in Rochester demand fast professional response to prevent mold growth and structural damage. Mystic Relief & Construction provides complete basement restoration — from emergency water extraction and content salvage through structural drying, sanitization, and final repairs.
Whether you own a single-family home or manage a commercial property in Rochester, professional basement flood cleanup is essential for preventing long-term structural damage and health hazards. Mystic Relief & Construction has completed hundreds of basement flood cleanup projects across New York, and our Rochester customers benefit from that depth of experience on every job.
We understand that basement flood cleanup can feel overwhelming during what is already a stressful time. That is why Mystic Relief & Construction makes the process simple for Rochester property owners — 24/7 emergency response, transparent pricing, direct insurance billing, and a dedicated project manager from start to finish. Your complete satisfaction is guaranteed.
A clear, professional approach to basement flood cleanup — tailored to your Rochester property.
Call us any time and our team responds fast. We assess the damage, classify the water category, and create a restoration plan tailored to your property.
Our Rochester crew uses high-capacity extraction equipment to remove water from every affected area of your property, including spaces you cannot see like subfloors and HVAC systems.
Mystic Relief & Construction uses commercial LGR dehumidifiers and air movers to dry your Rochester, NY property thoroughly. We monitor moisture readings daily and document progress until all materials reach pre-loss moisture levels.
Once dry, we repair and rebuild damaged areas — drywall, flooring, trim, painting — restoring your property to pre-loss condition.
Have questions about basement flood cleanup in Rochester, NY? Start here.
The cost of basement flood cleanup in Rochester depends on the extent of damage, affected area size, water contamination category, and materials involved. Mystic Relief & Construction provides free on-site assessments with transparent pricing so you know exactly what to expect before work begins.
Mystic Relief & Construction offers 24/7 emergency response for basement flood cleanup in Rochester. For emergencies, we typically arrive within hours. For non-emergency projects, we can usually schedule service within 24 to 48 hours of your initial call.
Most homeowner insurance policies cover basement flood cleanup when the damage results from a sudden and accidental event like a burst pipe or storm. Mystic Relief & Construction works directly with insurance companies in Rochester and helps with documentation, estimates, and adjuster coordination.
Most basement flood cleanup projects in Rochester, NY take 3 to 7 days depending on the scope of damage and drying requirements. We provide a clear timeline during our initial assessment and keep you updated throughout the process.
Our reputation is built on results. Here is what our customers have to say.
"Great company to hire for mitigation after water damage."
"Had a pipe burst in the middle of the night and these guys were out within the hour. They extracted all the water, set up drying equipment, and handled everything with our insurance company. Could not have asked for a better experience during a stressful situation."
"We hired Shane at Mystic Relief and Construction to complete renovation on our rental property. He sent his team out the next day to fix a few windows and replace the deck. We will be using Mystic Relief Solutions for all of our rentals."